Contact TruePath Academics

Whether you need account help, have a question before starting, or want to share feedback, every message is reviewed by a real member of our team.

Support email

Email us at support@truepathacademics.com

Support Hours: Mon–Fri
Response Time: Typically within 1–2 business days

What you can contact us for

  • Choosing a program or plan
  • Account or billing questions
  • Privacy or data requests
  • Technical support
  • General feedback

To help us resolve this faster

Please include your account email (parent/guardian), the student name or nickname (if relevant), and any screenshots or error messages. We’ll help you resolve this.

Send a message

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Use the parent/guardian email associated with the account if possible.
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Avoid sharing sensitive information (e.g., SSN). If you’re reporting a bug, include what device/browser you’re using.
Quick help
You might find an answer faster in FAQ. You can still send us a message anytime.
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