Privacy & Safety
At TruePath Academics, protecting children’s privacy and earning parent trust are core priorities. This Privacy & Safety Policy explains—in clear, plain language—what information we collect, why we collect it, and how we keep it safe.
This policy is written for parents and guardians who manage student accounts.
1. Who This Platform Is For
- U.S. residents only
- Accounts are created and managed by parents or legal guardians
- Students use the platform only under parent-approved accounts
2. Information We Collect (High Level)
We collect only the information needed to operate and improve the platform.
Parent / Guardian Information
- Name and email address
- Account login credentials
- Billing and subscription details (processed securely by third-party providers)
Student Information
- First name or nickname
- Grade or learning level
- Practice activity and progress data
Technical Information
- Device type and browser
- General usage data (pages visited, features used)
- Cookies for basic functionality and analytics
We do not collect:
- Social Security numbers
- Precise location data
- Student contact details (email or phone)
- Advertising profiles
3. Why We Collect Information
We use information to:
- Create and manage parent-controlled accounts
- Deliver educational practice and feedback
- Track student progress for parents
- Process payments and subscriptions
- Maintain platform security
- Improve usability and performance
We do not sell personal data or use it for behavioral advertising.
4. How Children’s Data Is Protected
Child safety is central to how the platform is designed.
- All student accounts are linked to a parent account
- Students cannot communicate with other users
- No public profiles or social features
- Data access is limited to parents, authorized staff, and essential service providers
- Staff access is role-based and minimal
5. Parental Rights and Control
Parents and guardians have full control.
You can:
- View and manage your child’s account at any time
- Update or correct information
- Request account deletion
- Request data export (where applicable)
- Cancel subscriptions
To exercise these rights, contact us at support@truepathacademics.com.
7. Data Retention and Deletion
- Account data is retained only while the account is active or as required for legitimate business purposes
- Upon request, we will delete personal data within a reasonable timeframe, unless legally required to retain it
- Backup data is securely purged on a rolling basis
8. Security Measures (High Level)
We use industry-standard safeguards, including:
- Encrypted connections (HTTPS)
- Secure password handling
- Restricted administrative access
- Reputable third-party providers for payments and email
No system is perfect, but we continuously review and improve our security practices.
9. Third-Party Services
We may use trusted service providers for:
- Payments (e.g., Stripe)
- Email communications (e.g., SendGrid)
- Infrastructure and analytics
These providers are required to protect data and use it only to deliver services on our behalf.
10. Changes to This Policy
We may update this policy as the platform evolves. When we do:
- The “Last updated” date will change
- Material changes will be communicated to parents